Casino Mate Cookies Policy
This Cookies Policy explains how Casino Mate uses cookies and similar technologies when you visit or use our online casino services in Australia. It describes what these technologies do, the categories we may use, and the choices available to you.
Cookies can help Casino Mate operate its website, remember selected preferences, understand how visitors use our services, and present information that is more relevant to users. This policy should be read together with our other applicable website terms and privacy information. Casino Mate services are intended for people aged 18 and over.
Understanding Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a browser or device and retain limited information about your visit. A cookie does not normally identify you by name on its own, although information collected through cookies may be combined with other information where permitted and appropriate.
Cookies may be session-based or persistent. Session cookies are generally removed when you close your browser, while persistent cookies remain on your device for a set period or until you delete them. Similar technologies, such as pixels, tags, local storage and software development tools, may perform comparable functions. References to cookies in this policy may include these related technologies.
Cookies can support basic website functions, improve site performance, remember your settings, and provide information about how Casino Mate services are used. They cannot access unrelated files on your device or independently perform actions outside the purposes for which they were configured.
Cookie Categories We Use
The cookies used by Casino Mate may be grouped into the following categories:
- Essential cookies, which support core website operations, security and account-related functions.
- Performance cookies, which provide information about website use and technical performance.
- Functional cookies, which remember choices and help deliver a more personalised experience.
- Marketing cookies, which may help measure campaigns or show more relevant promotional content.
Some cookies may serve more than one purpose. Their availability can also depend on the page you visit, the device or browser you use, and whether you have provided or withdrawn consent where consent is required. Cookie names, providers and retention periods may change as our services and technology develop.
Cookies Required for Operation
Essential cookies are necessary for Casino Mate to provide requested online functions. Without them, parts of the website may not work correctly or may be unavailable. These cookies can support activities such as maintaining a secure session, processing navigation requests, detecting unusual activity and preserving basic account or service settings.
Examples of functions that may rely on essential cookies include:
- Keeping pages and features available during a visit.
- Supporting secure sign-in and session management.
- Remembering information needed to process a requested service.
- Helping protect the website against misuse, fraud or technical attacks.
- Applying security, privacy and age-related controls where relevant to the service.
Essential cookies are generally used because they are needed to provide a service you have requested or to maintain the security and functionality of the website. If you block them through your browser, Casino Mate may not be able to provide certain features reliably.
Measuring Site Performance
Performance cookies help Casino Mate understand how visitors interact with the website. They may collect information such as the pages viewed, the time spent on a page, the way a visitor reached the site, and whether an error occurred. This information is generally analysed in an aggregated or pseudonymous form where possible.
Performance information can help us identify slow pages, broken links, navigation difficulties and technical problems. It may also show which features are useful and where improvements are needed. Casino Mate uses these insights to enhance stability, usability and the overall quality of its online services.
These cookies are not intended to record the content of private communications or determine the outcome of casino games. They are used to assess website operation and visitor interaction, subject to the applicable settings and permissions.
Remembering Your Preferences
Functional cookies allow the website to remember choices you make. They can reduce the need to repeat information and help Casino Mate provide a more convenient experience when you return to the site.
Depending on the available features, functional cookies may remember preferences such as language or region settings, display options, cookie choices, or the way certain pages are presented. They may also support optional tools that you choose to use.
If you disable functional cookies, the website should remain available for many purposes, but some preferences may not be saved. You may need to select the same options again during future visits, and certain convenience features may not operate as intended.
Promotional and Advertising Cookies
Marketing cookies may be used to understand the effectiveness of promotional activity and to help deliver advertising or content that is more relevant to your interests. They can record information about visits to Casino Mate or interactions with online campaigns, subject to your choices and applicable requirements.
These cookies may help us:
- Measure visits that result from a particular advertisement or campaign.
- Limit how often the same promotional message is displayed.
- Understand which content or offers attract interest.
- Provide more relevant Casino Mate communications on our website or through selected advertising platforms.
Marketing cookies may be placed by Casino Mate or by selected third-party providers acting on our behalf or providing related services. They do not change the rules of casino games, guarantee a win, or determine whether you are permitted to gamble. Casino Mate promotes responsible use of its services, and promotional activity remains subject to applicable eligibility and account controls.
Controlling Your Cookie Choices
You can manage cookies in several ways. Where a cookie preference tool is available on the Casino Mate website, you can use it to accept or reject optional categories. You can also adjust cookie settings through your browser, including by blocking cookies, deleting stored cookies, or receiving a notification before a cookie is placed.
Browser controls differ between providers and devices. You should consult the help or privacy settings for your browser for instructions. Managing cookies on one browser or device will not necessarily apply to another browser or device.
When you reject optional cookies, previously stored cookies may remain until they expire or are deleted. Blocking all cookies can affect the operation of the Casino Mate website, including account access, security functions, preferences and other requested features. Essential cookies may continue to operate where they are necessary for the website to function or for security purposes.
Your choices may also need to be renewed if you clear browser data, change devices, use private browsing, or if the cookie technology or preference tool is updated. You can contact Casino Mate through the contact page if you have a question about the information in this policy or the available cookie controls.
Cookies Set by Other Providers
Some services integrated into the Casino Mate website may be supplied by third parties. These providers may use their own cookies or similar technologies for functions such as analytics, security, content delivery, payment support, advertising measurement or technical operation.
Third-party cookies are controlled by the relevant provider and may be subject to that provider's separate privacy notice and cookie policy. Casino Mate does not control every aspect of third-party technology, including changes to cookie names, purposes, retention periods or processing practices.
Where appropriate, Casino Mate takes steps to select service providers that are suitable for the relevant website function and to apply appropriate controls. Nevertheless, you should review the privacy and cookie information made available by third parties if you want to understand how they process information. Third-party services may continue to update their technologies independently of this policy.
Changes to This Policy
Casino Mate may update this Cookies Policy when our website, technology, service providers or information practices change. We may also revise it to reflect developments in operational practice or applicable requirements. The updated version will be published on this page with a revised effective date where appropriate.
We recommend checking this page from time to time so that you remain informed about how cookies are used. If a change materially affects your choices or the way optional cookies are used, Casino Mate may provide additional notice or request a new preference where appropriate.
Continuing to use the Casino Mate website after an updated policy is made available means that you can review the revised information. Your cookie settings remain subject to the controls described in the current version of this policy and to the options provided by your browser or device.
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